Brother Printer Touch Screen Broken

Brother printer mfc 6490cw.

Brother printer touch screen broken.

But in this case the lcd screen is blank and showing nothing so i can not set to any wifi id at all. My lcd screen is shown blank without any single word display on the screen it still can print if the printer network can be set to proper wifi id. It was at that point i noticed that the lcd screen is broken. The led icons on the touch panel will turn off when you press the home icon.

If the screen does not respond correctly when you touch a key the machine does not perform the operation or performs a different operation follow the steps below to make the proper adjustments. Press panel control on the touch screen. Go back to step 6 and try again. Please help me on how to fix this or where to.

Touch panel is malfunctioning. If the printer is out of warranty contact a brother authorized service center for repair by clicking on the link below. The back light shows for a moment after i turn the printer on and all that appears in the display are solid vertical bars. Continue to step 8.

Repeat this procedure until ok is displayed on the lcd. I looked at the copper cord without taking the machine apart and it appeared fine. My brother mfc 7860dw has a broken lcd display. Press the fax icon on the lcd to display the led icons on the touch panel.

If the printer is in warranty call brother customer service at 1 877 brother 1 877 276 8437 for warranty options.